Terms and Conditions

1. General Information

Institution Details

• Legal Name: 盈亞持續教育中心 (Penasia School of Continuing Education)
• Business Registration: Issued by Hong Kong Government
• Address: 1/F, Block C, Cho Yiu Centre, Cho Yiu Chuen, No.6 King Cho Road, Kwai Chung, Hong Kong
• Regulatory Body: HKCAAVQ

2. Enrollment and Application

Application Process

• All applications must be submitted with complete and accurate information
• Supporting documents must be authentic and verifiable
• Application fees are non-refundable
• We reserve the right to verify all submitted information
• Admission decisions are final and not subject to appeal

Enrollment Requirements

• Students must meet minimum age requirements (18+ for all programs)
• Academic prerequisites must be satisfied before enrollment
• English proficiency requirements apply to international programs
• Health and safety requirements must be met for practical courses
• Immigration status must be valid for the duration of study

3. Tuition Fees and Payment

Fee Structure

Payment Terms

• First installment due upon enrollment confirmation
• Subsequent payments due as per payment schedule
• Late payment fees of HK$200 apply after 7 days
• Enrollment may be suspended for overdue payments exceeding 30 days
• All fees are in Hong Kong Dollars and include applicable taxes

4. Refund and Withdrawal Policy

Cooling-off Period

• Students may withdraw within 7 days of contract signing
• Full refund available during cooling-off period (minus registration fee)
• Written notice required for cooling-off withdrawal

Withdrawal After Course Commencement

5. Academic Policies

Attendance Requirements

• Minimum 90% attendance required for diploma programs
• Minimum 80% attendance required for certificate programs
• Medical certificates required for extended absences
• Make-up sessions may be arranged at additional cost
• Poor attendance may result in course failure

Assessment and Grading

• Minimum 50% average required for course completion
• All assignments must be submitted by specified deadlines
• Plagiarism will result in immediate course failure
• Re-assessment opportunities subject to additional fees
• Grade appeals must be submitted within 14 days

Certification

• Certificates issued only upon successful completion
• All fees must be paid before certificate issuance
• Replacement certificates available for HK$200
• Certificate verification services available
• Graduation ceremony attendance is optional

6. Student Conduct

Code of Conduct

• Students must maintain professional behavior at all times
• Respect for fellow students and staff is mandatory
• Discrimination, harassment, or violence will not be tolerated
• Academic integrity must be maintained in all work
• Institution property must be treated with care

Disciplinary Actions

• Verbal warnings for minor infractions
• Written warnings for repeated violations
• Suspension for serious misconduct
• Expulsion for severe violations (no refund)
• Police involvement for criminal activities

7. Health and Safety

General Safety

• Students must follow all safety protocols in kitchen facilities
• Personal protective equipment required where specified
• Health conditions that may affect safety must be disclosed
• Emergency procedures must be understood and followed
• First aid facilities available on campus

COVID-19 Measures

• Health declarations required for campus entry
• Temperature checks conducted daily
• Mask wearing mandatory in all indoor areas
• Social distancing measures in effect
• Hand sanitization stations provided

8. Intellectual Property

Course Materials

• All course materials are proprietary to PenAsia or its partners
• Materials may not be reproduced without written permission
• Recording of classes prohibited without consent
• Course content may not be shared with non-enrolled persons
• Digital materials are for personal use only

Student Work

• Students retain rights to their original work
• PenAsia may use student work for promotional purposes
• Credit will be given for any published student work
• Students may request removal of their work from promotional materials

9. Technology and Online Services

Website Usage

• Website content is for informational purposes only
• Information accuracy is not guaranteed
• Website availability subject to maintenance schedules
• User accounts must not be shared
• Misuse of technology resources is prohibited

Data Protection

• Personal data handled according to Privacy Policy
• Students responsible for keeping login credentials secure
• Suspicious account activity must be reported immediately
• Data breaches will be reported as required by law

10. Limitation of Liability

Institution Liability

• PenAsia's liability limited to tuition fees paid
• No liability for indirect or consequential damages
• Insurance coverage available for campus injuries
• Students advised to maintain personal insurance
• Force majeure events may suspend operations without liability

11. Changes to Programs and Policies

Program Modifications

• PenAsia reserves the right to modify course content
• Schedule changes may occur due to operational needs
• Program cancellation may occur due to insufficient enrollment
• Alternative arrangements offered for cancelled programs

Policy Updates

• Terms and conditions may be updated periodically
• Students will be notified of significant changes
• Continued enrollment constitutes acceptance of changes
• Major changes may require new agreement signing

12. Dispute Resolution

Internal Resolution

• Students encouraged to resolve issues through dialogue
• Formal complaint process available
• Academic appeals committee for grade disputes
• Ombudsman services for unresolved issues

Legal Jurisdiction

• These terms governed by Hong Kong law
• Hong Kong courts have exclusive jurisdiction
• Mediation preferred before litigation
• Legal costs may be awarded to prevailing party

13. Contact Information